International remittances business hinges on three pillars– Customer Service, Brand Trust & Efficient Financial Settlement. Dynamic management of these critical and specialized functions under one set-up is really the backbone of any remittance company.
The remittance business model employs alternate delivery channels. The most popular model is the cash-to-cash. The biggest advantage that this channel offers over other traditional modes is that the customer has the freedom of choice.
This model also necessitates need for large and complex distribution network across various industries ranging from FMCG to Financial Services. It needs scale & expertise ranging from administrative support to strategic deployment of valuable resources.
The cash-to-cash model works on the franchisee concept, where the money transfer company (principal) gets into commercial agreements with strategic partners (agents) who in turn offer the service through their delivery channels. This channel in turn is funded back through an intricate international banking arrangement. Our expertise in all levels of this value chain can help shape the strategy of your organization |